1. Introduction
White Comfort Executive Transport Ltd ("Comfort," "we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you use the COMFORT ride-sharing platform, mobile applications, and related services (the "Services").
2. Information Collected
We may collect personal information that you provide directly or that is generated when you use the Services, including:
- Name
- Phone number
- Location information
- Ride history
- Payment transaction data
3. Use of Information
We use the information we collect to provide and improve transportation services, match passengers and drivers, process payments, maintain safety and security, communicate with you about your trips, comply with legal obligations, and operate, analyze, and enhance the COMFORT platform.
4. Location Data
Location data is used to identify pickup points, navigation routes, and ride matching. Location tracking occurs only during use of the service.
5. Data Protection
The company takes reasonable security measures to protect personal data and prevent unauthorized access.
6. Data Sharing
Information may be shared with drivers assigned to rides, payment providers, and authorities when required by law. The company does not sell personal data.
7. Data Retention
Data may be retained for operational, legal, and security purposes.
8. User Rights
Users may request access, correction, or deletion of personal data through customer support.
9. Governing Law
This Privacy Policy is governed by the laws of the Republic of Ghana.
